copyright © 2002
Part One: The issue Chapter 1
The nature of wayfinding difficulties
  • A potpourri of wayfinding difficulties
  • Who is inept at wayfinding?
Chapter 2
The impact of wayfinding difficulties
  • Frustration and stress
  • Functional inefficiency
  • Accessibility
  • Safety
Chapter 3
Standing in the way of wayfinding solutions
  • Societal values
    Indifference
    Comparative values
    Caring enough
  • Design practice
    The architect
    The graphic designer